FAQ

Direct questions, direct answers.

The essentials about wi-fi.now for network administrators.

Before you start

Getting started

Yes, it's the prerequisite. wi-fi.now runs on top of your FortiGate, which does the heavy lifting for access control. Without FortiGate, it's not the use case right now. We say this upfront, no beating around the bush.

No. wi-fi.now is cloud-based and uses your FortiGate. No local server, no local RADIUS, no new link.

No. wi-fi.now uses what's already there. Your FortiGate already does the heavy lifting, you just need to turn on wi-fi.now.

Minutes. Configuration is applied via a ready-made script, no manual line-by-line adjustment. Apply, validate, and go to production.

No. The focus is access, control, and compliance. No mandatory CRM, no lead capture as a goal.

Security and compliance

Privacy and control

Yes. Compliance is part of the product's foundation. We only record what's needed to attribute access: who accessed, with which device, when they entered and when they left. Nothing about navigation or content. Everything is auditable and exportable. Privacy Policy, Terms, and DPA published.

Who accessed, with which device, when they entered and when they left. That's it. We don't record browsing, sites, or URLs. It's a connection log, not content.

We don't promise infallibility. Each session is tied to the device and a number verified via WhatsApp or SMS. This discourages most abuse and preserves evidence. It deters, it doesn't make it bulletproof.

Yes. We work with reseller partnerships with several companies. You take wi-fi.now as a tool for your portfolio and keep the commercial relationship with the customer. The wi-fi.now team handles the platform and technical support.

Resolve the guest Wi-Fi ticket backlog once and for all.